Privacy Policy

SUPU
Privacy Policy

Ningbo SUPU Electronics Co., Ltd. and its affiliated companies (hereinafter referred to as SUPU or the Company) collect, process, use, and protect the personal data you provide in accordance with the General Data Protection Regulation (GDPR) of the European Union, relevant personal data protection regulations of EU member states, and SUPU’s privacy statement (hereinafter referred to as “the Statement”). When you start browsing the SUPU website or provide your personal information in any way, SUPU will consider that you have understood and agreed to the Statement, so please read the Statement carefully.

 

Except as required by law, government authorities, judicial organs, or necessary to prevent fraud and other illegal activities, the Company will not process or use your personal information beyond the scope of the Statement, nor exchange or rent your personal information with/to the external parties. For collection, processing, and utilization of personal information, SUPU will only require you to provide personal information for identity confirmation, statistical analysis, product information delivery, and customer service provision when you use the following specific services provided by SUPU:

Use the Company’s website: https://www.supucontact.com/. This includes the Company’s product consulting services and browsing information, or information provided by when applying for further services. In addition, if you report any problems of our website, we may also require you to provide personal information.

When you contact the Company through any means, we may record your communication and require you to provide personal information.

SUPU may record information about your visit to our website, including but not limited to your IP address, browser used, product history clicked, or usage time, etc.

You can choose not to provide personal information, but you may not be able to access the relevant services. In addition, SUPU may obtain your personal information from third parties (including partners, media, etc.), and SUPU will process, use, and protect the personal information collected in accordance with the Statement. SUPU may provide your personal information to relevant partners within the necessary scope based on the above purpose. For example, the Company must provide your name, address, and contact phone number to the transportation provider in order to provide product shipping services. We guarantee that we will not provide personal information beyond the necessary scope for completing services or transactions, and require our partners to comply with relevant laws and regulations on personal data protection.

SUPU will not require you to provide sensitive personal information (such as health, religious beliefs, criminal records, or sexual orientation), and we also ask you to avoid providing such personal information.

Protection of Personal Information

Unless otherwise required by regulations, SUPU will make every effort to ensure that the period of retaining your personal information does not exceed the necessary period to achieve the aforementioned purposes. After the data retention period ends, SUPU will delete or destroy your personal information, or de-identify your personal information, making it impossible to identify anyone or trace it back to you.

For certain services, SUPU will use standard security mechanisms such as TWCA SSL security mechanism to convert or encrypt your data, in order to prevent unauthorized users from accessing your personal information.

Company will prevent data theft through appropriate technology and internal security measures. Whether processed automatically or manually, the Company provides the same level of protection for personal data.

Your rights to personal information

If you need to access or modify your personal information, you can contact us at any time through the Company’s website. To maintain the integrity of the information, SUPU will record all changes you have made. According to relevant laws and regulations on personal data protection, you may exercise the following rights:

1.Right to withdraw consent: the Company collects or processes your personal data based on your consent, and you have the right to withdraw your consent at any time.

2.Regarding the collection, processing, and utilization of your personal information by the Company, you may require to:

1) Search or view;

2) Provide copies;

3) Transfer in a generally machine-readable format to the third party or device you specify;

4) Make supplement or correction;

5) Stop collection, processing or use;

6) Restrict the methods and scope of processing or utilization;

7) Delete

 

Except as required by law, government authorities, judicial organs, or necessary to prevent fraud and other illegal activities, the Company will not process or use your personal information beyond the scope of the Statement, nor exchange or rent your personal information with/to the external parties. For collection, processing, and utilization of personal information, SUPU will only require you to provide personal information for identity confirmation, statistical analysis, product information delivery, and customer service provision when you use the following specific services provided by SUPU.

Cookies and other technologies

To ensure that SUPU’s website provides you with the best browsing experience, SUPU will use cookies or other similar technologies to collect your browsing history, including IP address, browser used, product history clicked, or usage time, as a reference for SUPU’s future product analysis or website optimization.

You can set your browser to notify you before receiving cookies, and you can choose to refuse cookie access. However, if you choose to refuse cookies settings, although this website can still be browsed normally, it may prevent you from accessing certain pages of our website or affect your use of certain services of the Company.

Linking to third-party websites

SUPU guarantees that it will not share your personal information with third-party websites. However, any third-party website linked from the SUPU’s website may have different personal data protection statements or terms of use. Please be sure to read and confirm them on your own. SUPU is not responsible for any statements, terms of use, or other content disclosed by third-party websites. We suggest that you understand the privacy statements of these websites before use.

 

Personal information of children

With the consent of parents or guardians, we will not intentionally collect personal information from children. If you believe that we may have collected personal information from children under the legal age without proper consent, please inform us through the email provided in the Statement, and we will investigate and resolve the issue promptly.

 

Update to the Statement

The Statement aims to regulate the collection, processing, and use of personal data. SUPU may modify the Statement at any time to comply with the latest regulatory requirements. The revised statement will be immediately announced on the Company’s website, and the effective date will be the webpage update time. SUPU will not notify in any other form. After the update, if you continue to use the SUPU’s website or the services provided by SUPU, it is deemed that you have understood and agreed to the updated statement.

By accessing, using, or downloading the content of this website, you agree to fully read and comply with these Terms of Use (hereinafter referred to as the “Terms”), and comply with all applicable laws and regulations related to the use of this website. If you do not agree to comply with these terms, please do not view or use this website, nor download content from the website.

Ningbo SUPU Electronics Co., Ltd. reserves the right to add, modify, or delete any part of these terms at any time without prior notice. Unless otherwise provided by relevant laws, all changes to these terms shall not have retrospective effect. By continuing to use this website, you accept all changes to these terms. Ningbo SUPU Electronics Co., Ltd. may also temporarily or permanently add, change, deactivate, delete or otherwise modify any other content (including product and service features and specifications) published on this website at any time without prior notice, and Ningbo SUPU Electronics Co., Ltd. shall not be held responsible. Ningbo SUPU Electronics Co., Ltd. has the right to decide at its own discretion to restrict or terminate anyone’s access or use rights to the website or a part thereof at any time, and shall not be held responsible.